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citrix:headset_not_working [2020/05/12 21:41] – [Check Audio and Microphone settings] petercitrix:headset_not_working [2020/07/15 09:30] (current) – external edit 127.0.0.1
Line 9: Line 9:
 AllowAudioInput=True AllowAudioInput=True
 </file> </file>
 +
 +<WRAP info>
 +**NOTE:**  Ensure that this **AllowAudioInput=True** is placed within the **[WFClient]** section.
 +</WRAP>
 +
  
 ---- ----
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 ===== Check Audio and Microphone settings ===== ===== Check Audio and Microphone settings =====
  
-In Windows, ensure that the Citrix Microphone is enabled.+In Windows
 + 
 +  * Ensure that the Citrix Audio is enabled. 
 + 
 +{{:citrix:citrix_-_audio_-_enabled.png?600|}} 
 + 
 +  * Ensure that the Citrix Microphone is enabled.
  
 {{:citrix:citrix_-_microphone_-_enabled.png?600|}} {{:citrix:citrix_-_microphone_-_enabled.png?600|}}
Line 28: Line 39:
  
 {{:citrix:citrix_-_skype_-_audio_and_microphone_settings.png?600|}} {{:citrix:citrix_-_skype_-_audio_and_microphone_settings.png?600|}}
 +
  
 <WRAP info> <WRAP info>
 **NOTE:**  Test that the Audio and Microphone are both working by clicking on the **Check Call Quality** button. **NOTE:**  Test that the Audio and Microphone are both working by clicking on the **Check Call Quality** button.
  
-Remember to configure your device's audio and recording settings appropriately.+Remember also to configure your device's audio and recording settings appropriately.
 </WRAP> </WRAP>
  
citrix/headset_not_working.1589319696.txt.gz · Last modified: 2020/07/15 09:30 (external edit)

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