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ubiquiti:troubleshooting:controller_offline

Ubiquiti - Troubleshooting - Controller Offline

Cloud Key Gen 1 and Gen 2 (firmware 1.x) and software installs will show up in https://network.unifi.ui.com

Cloud Key Gen 2 (firmware 2.x) and Dream Machines will show up in https://unifi.ui.com

NOTE: The following is required for the Controller to show up in one of the above URL.

  • It needs to be on and running.
  • Remote Access needs to be enabled.
  • Outbound firewall rules need to allow access outbound for the controller to reach to the portals.

References

ubiquiti/troubleshooting/controller_offline.txt · Last modified: 2022/10/03 20:53 by peter

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