Shopping

Amazon

Consumer rights when buying a good under the Consumer Rights Act of 2015 (CRA 2015)

Disputed card transactions (chargeback)

Hermes

Letter to get a refund if your item is faulty

Letter to refuse paying the cost of returning a faulty item

I want to return my goods, what are my rights

I want to return something bought online

References

Consumer Contracts Regulations

https://www.ccpc.ie/consumers/shopping/disputed-card-transactions-chargeback/

https://www.ccpc.ie/consumers/how-to-complain/

The Competition and Consumer Protection Commission (CCPC)